Privacy policy

Last updated: 6 September 2006

www.propertyfriends.co.uk ("Propertyfriends.co.uk”) consider your privacy of the utmost importance and are committed to protecting the privacy of all personal information obtained from you during your visits to this website. This privacy policy explains what personal information we may collect from you and the purposes for which it will be used. By using this website you signify your agreement to the data practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Propertyfriends.co.uk

Who Manages this Website?

This website is managed by Propertyfriends.co.uk

What Information do we Collect and how do we use it?

Depending on which website facilities you use, we collect several different types of information:

  • Information that you provide to us
  • We collect and process information that you provide for specific purposes. This may include demographic information such as your name, email addresses, mailing address and telephone number. We use the information to provide you with the specific information, product or services that you request from us and to communicate with you. If you contact us we may keep a record of that correspondence
You will be asked to provide information about yourself when you use certain site facilities, including the following:

  • "Email this page" - the email address you type may be retained by us
  • "Feedback" - you are asked to give an email address only if you want a reply to your feedback. This address is forwarded to the relevant contact along with your feedback and is not retained on the website
  • "Event Bookings" - we will record the details of your transaction to ensure the fulfilment of your order
  • "Registration" - to register with our site you will be asked to provide certain contact details. Your personal storage area is called "My Profile" which you create by providing a username, password and email address. You can change your stored information at any time by logging in and amending your profile. We may use the information you provide to notify you of changes to our service, to ask your opinions and to help us improve our service to you. We may also use the information you provide to send you newsletters or information about new services on our website
  • Fully paying members will have access to some information which you provide us during the registration process. Your email address and name will never be made available in this way. Your online identity on the site is your username
Website Usage Information

We receive and store certain information whenever you interact with us. We collect website usage information from a number of sources:
  • Our web server
  • URLs passed to us when you enter our site
  • A selection of Internet service providers
  • A selection of search engine companies
  • IP addresses
We collect web usage information during your visits to our site including information on the date, time, page viewed or searched for, publications ordered, guides printed, tools used, subscriptions and referrals made and other information relating to your browsing activity on our website. Where you are a registered user of our website and have logged in, we may collect web usage information to enable us to build a demographic profile. We may also use web usage information to create statistical data regarding the use of our website. That statistical data we may then use or disclose to others for marketing and strategic development purposes, but no individuals will be identified in such statistical data.

We collect web usage information to help us:

  • Assess the effectiveness of marketing campaigns
  • Develop and deliver services and information that meet your needs
  • Inform you of events, services and products which we believe to be relevant to you, where you have consented to be contacted for such purposes
  • IP Addresses
  • To recognise you upon your return to the site
  • To store information regarding your individual preferences, allowing us to customise our site accordingly
  • We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information
Javascript

We use javascript, a simple web scripting language, for interaction with users. We also employ it to collect web usage information for the purposes described above.

Where we Store your Personal Data

The data which we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for Propertyfriends.co.uk or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely, confidentially and in accordance with this privacy policy.

Disclosure of Information

We may disclose information to government bodies and law enforcement agencies for their enforcement purposes, we may also disclose information provided by you to other third parties where this is necessary for the purposes set out in this privacy policy.

You are not to disclose your email address or any other means of contacting you avalabile on any screen on the site. You will only contact another member by using the Mailbox facility. Once they have replied to this email, it is then your decision whether or not you give additional contact details.

We reserve the right to pass on your details to any buyer of Propertyfriends.co.uk or of its assets solely for purposes of continuining to run the site.

We do not disclose information about identifiable individuals to our advertisers but we may, from time to time, supply them with aggregate information about our users. This could include informing them how many female members have clicked on their advert, for example. We may also use such aggregate information to help advertisers reach their target audience eg. men over 45 years old. We may make use of the personal data we have collected from you to enable us to comply with our advertiser’s wishes by displaying their advertisement to that particular target audience.

Linking to Other Websites

This website contains links to many other websites and anonymous visit or session information may be passed to other websites for the web usage information purposes described above. None of this information can be related to an individual user of the website. The operators of other sites may collect information from you which will be used by them in accordance with their own data protection policy.

This privacy policy applies only to our website. We are not responsible for the privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website that you visit. Please check their privacy policy statements before submitting any personal data to them.

Security

We use leading technologies and security measures to safeguard your information and keep strict security standards to prevent any unauthorised access to it. We use industry-standard SSL encryption software when processing sensitive information such as usernames and passwords.

Changes to this Policy

This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you.

Your Rights

You may inform us at any time should your details change or you wish to delete personal information we hold about you. You have a right to request a copy of any personal data held by Propertyfriends.co.uk. If you wish to do this, please email (explaining that your interest is in personal data maintained by Propertyfriends.co.uk) to admin@propertyfriends.co.uk Your right of access can be exercised in accordance with the Act and any access request may be subject to a £10 fee to meet our costs in providing you with details of the information we hold about you.

Contact Information

If you have any questions about the rights and restrictions above, please contact us at admin@propertyfriends.co.uk

I HAVE READ THIS AGREEMENT AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.



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